Characterics and benefits of cooperation

Quality – expertise - competency

Supported by twenty years of lecturing practice and vast experience in the sphere of adult education.
From 1994 experience from more than 22 branches of industry and 160 national and multinational companies, performed around 3.200 course days in the Czech and Slovak Republic, Austria, Bulgarian and Romania.
Own expert methods.

Personal approach and professionalism

All professional services are exclusively provided and guaranteed by me in person (as the designer of education, main trainer, coach and consultant, rolled into one).

Thus I provide services of a project manager within the agreed educational and development project for my clients, and for the respective period of time I become a part of the client's working team.
I regularly communicate and coordinate the project with a client's authorized person (a manager).
I provide regular feedback to the client – project results and adequate recommendations.
I arrange for a part of all record-filing activity for the client related to the educational and development project by which I save client's additional costs of providing administrative support.

Decency and accountability

I consider decency, accountability and ethical and fair conduct basic prerequisites of cooperation, good relations and achievement of expected results.

Pro-customer approach

Exclusive specialization in "in-house".
Consistent elaboration of all tailor-made products due to high modularity of topics and all rendered services.

Systematic and complex character

Detailed analysis of needs – design of a "custom-made" education – performance of courses – feedback recommendations - coaching – services between individual courses – customer care - „Customer Development Plan".
Support of implementation – measurability – motivation.

Practicality

Directed orientation on client's issues and needs.
Combining soft skills and hard skills, and topics related to knowledge of commodities and professional issues of the client.

Very good knowledge of the local environment

Taking into consideration local specifics.
Application and adaptation of a suitable foreign know-how to local conditions.